Some new update will help your suppot team work up problems better - filtering of tickets. Before this update one could filter tickets only through Brends, Status and Priorities.

What's changed?

We have added some possibility to filter tickets through Types and Recourses of their getting.

Extended filtering of tickets in Help Desk - Assist Focus

Besides, you can delete or select all the points of the filter with one click. These are the buttons which will help you save your time:

Extended filtering of tickets in Help Desk - Assist Focus