F.A.Q. and License key lookup

Frequently Asked Questions

Download link applications like "ProfExam Creator for Windows" and "ProfExam Simulator for Windows" are available here:

ProfExam is licensed by named users. Each user will need their own individual license.

Each of our Windows products requires a separate license. Each version of ProfExam Simulator for Mac OS X is sold through an independent app store, none of which have the functionality to transfer your license to another app store.

Minor Update
Occasionally we will update a product to fix a problem or we will add a new feature. For all minor releases - you can simply download the latest version of your software, uninstall the existing copy and then install the new version. You should not need to reenter the unlock key and there is no cost for the update.

Major Update
Sketchman Studio may charge an upgrade fee for major upgrades. Once you've paid the upgrade fee you are entitled to free minor upgrades for that release stream. For example, if you pay the upgrade fee for ProfExam Simulator 6.0 (from ProfExam Simulator 5.x), you will be entitled to all minor upgrades in the 4.x release stream.

Yes. As you add more licenses to your cart, you'll see that the cost per license decreases.

Internet connection is mandatory to perform activation of software.

ProfExam Simulator can be installed and run on a single computer. However, if you wish to use it on multiple computers, you will need to purchase additional licenses accordingly. Each license permits installation and usage on one computer only.

Our licensing allows you to deactivate the application on one machine and activate it on another. This flexibility ensures that you can seamlessly transfer your license to a new machine whenever necessary. Simply deactivate the application from the current machine through the provided mechanism, and then activate it on the new machine using your license key.

We do not provide any practice exams directly. Many exams, however, are available on the Internet. For example, try searching for a term such as "exam files vcex".

In the demo version you will be able to access only first 10 questions from exam.

To uninstall your trial version on a Windows device, close any open Adobe software on your computer, open the Windows Control Panel and double-click Programs and Features. Click on ProfExam (Suite or Simulator), and select "Uninstall" from the menu.

Mac OS:
To remove the demo version on a Mac: open a Finder window, clicking "Applications" in the sidebar, Control-clicking or right-clicking the application's icon, and selecting "Move to Trash".

Submit a Support Ticket

If you have any questions, issues with our product, need to recover a key, or want to suggest an idea, we recommend creating a support ticket.

Create a Ticket